
it's quite a havoc at my office this few days... seems like a big shark have jump into APCustServ tank... in only one night time.. the backlog.. incoming email spikes to 200 hundred something... oh gosh.. thanks to the Dell sales team who keep on selling to meet their quota eventhough we have monitor shortage, headset shortage... and many many many more shortage of part... duh... what the heck... huhu... and the impact is coming to us... to answering all teh NZ and aussie question... where the heck is my computer/system... and bla.. bla.. bla... auchh...so the OM and TM start to freak out.. hahaha... they will really really need our cooperation to clear all the backlog and bringing more CSAT... wah.. wah..wah... how can some one bring in the...